Last Updated: May 26, 1999
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Leadership vs. management
Charting the right course is more than hacking through
the daily stuff
By David Zeeck
Mike Smith remembers the editor at his first newspaper
very well.
"He really ran the newspaper," recalls Smith.
The editor was Ernie Williams at The News Sentinel, Fort Wayne, Ind.
"He made sure deadlines were met," says Smith, now associate director at
the Newspaper Management Center at Northwestern University. "He made assignments
and enforced standards. He had tremendous power, though he was careful
not to use it arrogantly. He was among the most influential people in town.
And he had more influence over the total newspaper company than most editors
have today."
Ernie Williams might do just as well today, but the world in which he
operates would be decidedly different.
"Today," says Smith, "the editor has fewer direct competitors in the
print field, so he must self-define his newspaper’s mission. He’s separated
more from the other departments, but depends on them more to produce the
success that helps a newsroom do its job. The expectations on the editor
(from staff below and from the publisher and corporation above) are much
greater than they used to be."
So, which skills are called for today? Those of a manager? Someone who
assigns, budgets and organizes to produce the "daily miracle?" Or those
of a leader, the person who establishes direction, develops broader strategy,
encourages change to achieve a vision?
"The way we look at it," Smith says, "you need both. And the ideal title
for someone who does both is editor."
While editors may be most comfortable with the tasks of management,
the call for leadership grows as the industry’s challenges mount.
"From an industry perspective, the bottom line is consistent, predictable,
growing readership," says Pete Meyer, president of MDA Consultants of San
Francisco. "Good management, obviously, is necessary. Managers assure that
the system works, that we adhere to policies, that we meet standards, that
we produce excellent newspapers.
"On the other hand it’s clear that putting out excellent papers the
old way isn’t enough. Readership isn’t where it ought to be. Leaders are
the ones who say, ‘How do we do things the way they’ve never been done
before so that we draw those necessary readers?’ They may have to try a
whole bunch of new things, but they’ll try."
Management, said Warren Bennis, one of the gurus of the American leadership
movement, makes sure things are done right. Leadership makes sure we’re
doing the right things.
Jeff Cowart, director of extended learning for the American Press Institute
in Reston, Va., offers a slightly different distinction. Management and
leadership, in his view, stand back to back: management examining past
performance, leadership looking ahead to the next set of challenges.
"Management is focused on maintaining standards," he says. "It looks
for declines in performance, in productivity, in quality. When it finds
those declines it seeks to restore things to the standard. It essentially
looks backward and tries to fix things that are broken.
"Leadership is essentially innovative in character. It sees the need
to change to meet the new information age or changes in readers or the
community. It wants to create something different. It looks forward and
asks how we might change to be reflective of today’s and tomorrow’s needs."
Cowart says the factors that call for leadership are essentially the
same four that force change, and that all are clearly present in the newspaper
world:
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Economics. Newspapers are pinched by increased competition for readers’
time and attention, and the squeeze of competitors fighting for ad dollars.
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Technology. Look no further than your photo department. The introduction
of the AP Leafdesk just a few years ago radically changed job descriptions,
functions and work flow. Leadership anticipates those changes. Management
merely accommodates them.
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Business Environment. This may include changes in the industry or
changes in the community. In our case, a changing business environment
means changing demographics, readership patterns and lifestyles. It also
means changes in culture. For instance, we’re a text medium in a visual
universe, competing to win readers reared in the television age.
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Values. While the first three factors generally force change because
of a negative turn of events, changes brought about by a values-based discussion
are usually regarded as positive. A recent example is the Journalism Values
Institute experience, driven by journalists within ASNE, funded by a grant
from the Robert R. McCormick Tribune Foundation. Our basic values were
examined, redefined in ways that address modern situations, but the core
elements were retained and strengthened.
Those sorts of pressures, or the re-examination of values, call for leadership,
says Cowart, and editors from coast to coast are responding.
"There is a large fundamental movement that editors are generating to
review the processes that exist in newsrooms," he says. "That review requires
leadership. It suggests we need to include staff more in decision-making,
that creativity cannot be commanded to exist from on high, that we’re interested
in the best ideas wherever they may come from."
The movement is reflected in the growth of leadership curricula at the
traditional industry continuing education venues: API, The Poynter Institute
for Media Studies, and the Newspaper Management Center.
Cowart reports a surge of interest in leadership as a study topic, produced
partly by editors who ask for it and partly by publishers who push for
it. API is emphasizing leadership in virtually all its programs, he says.
Poynter has developed a new program in leadership development, which mixes
television, new media and newspaper executives in a curriculum that lasts
about half a year and includes on-campus and at-work study modules. The
Newspaper Management Center has developed the Editorial Leadership Initiative,
directed by Mike Smith.
"Clearly the role of newsroom leader has changed," says Ed Miller, an
associate at Poynter. "We used to be responsible just for putting out the
newspaper. Now the competitive and legal implications of everything we
do have become much more challenging and dangerous.
"In the untrained editor, the natural response is to become more conservative,
to rely on what worked in the past. What we really need are people who
are more confident and aggressive within the limits of their capacity.
The task is really how to succeed in the competitive environment and still
be as vigorous as we can be in our journalism."
Leadership, says Miller, really consists of four elements:
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Vision. It’s called by various names, but it boils down to the answer
to the questions: What do you want? Where do you want to go? Miller says
he is surprised by how many editors haven’t answered those questions for
themselves or their organizations.
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Environment. Once you know where you want to go, you have to get
all those other folks in the newsroom to want to go along. (Miller’s favorite
definition of leadership: getting other people to do what you want them
to do — and like it.) To lead you must share your vision and get common
understanding and agreement on what it means, and what each person’s role
is in achieving the vision. "KITA (kick in the ass) is the oldest management
style around. ‘I need the copy now.’ ‘Get me art.’ ‘Cut the story in half.’
KITA might work for dogs and cats, but you’d be surprised by how many people
try and use it in newsrooms."
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Empowerment. You can’t do everything yourself, so you’ll have to
rely on others. But being empowered to make many decisions doesn’t mean
being entitled to make them all. First, empowering subordinates means training
and coaching them, as well as giving them the resources they need to deal
with issues you delegate to them. Second, the subordinate has a responsibility
as well. He or she must take responsibility for the decision, for the position
of stakeholders inside and outside the newsroom, for taking the heat afterward.
"It’s a cooperative relationship of skills and responsibilities," Miller
says. "George Patton used to say, ‘Don’t tell the GI how to do it, tell
him what you want done.’ Leave room for creativity."
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Designing the organization. Is the organization cooperative, trusting
and enabling? Do the right people sit next to the right people? Everything
from table of organization to desk placement to office culture comes into
play. "It’s the leader’s responsibility to create and maintain a culture
and an organization that gets the job done well and leaves the people feeling
included as contributors."
A compelling case can be made that more leadership, and more change, are
necessary if editors — and their newspapers — are to succeed. And clearly,
more editors are seeking leadership education. But it would be wrong to
conclude the trend is either accepted or embraced.
Some fear the change involved in a promotion, and the demands of leadership.
"What we’re finding at Poynter is that we’re seeing more and more gifted
people who say, ‘No, I don’t want to move up,’ " says Miller. "The new
job will take more time, involve more struggle, with insufficient preparation.
It’s just not worth it. People see themselves stuck in management, and
away from the craft. They are good at one thing, but fear being thrust
into another thing. They are not prepared for leadership."
Another is the broad comfort zone found in managing. An oft-told story
makes the point: It has to do with workers, managers and leaders. They’re
hacking their way through a jungle. The workers are bent to their task,
plodding and hacking, sweat dripping from their brows. The managers are
busy, giving water to the weary, sharpening the machetes, checking on the
rate of progress. The leader climbs a tree and scans the horizon. "Wrong
jungle!" he shouts down. "Shut up," comes the call from below, in a chorus.
"We’re making progress!"
And then there is plain backlash.
Pete Meyer’s company advises leaders in many industries: retailers and
manufacturers, businesses involved in food production, health care and
high technology. He also does a lot of work with newspapers and occasionally
with broadcasters.
"The principal difference we see is that there is a higher number of
people in newspapering who say they won’t change," Meyer says. "There is
a higher number who say they’ve always done it this way. There are more
people at the top who believe that readers will always come back, no matter
what else occurs. I would call that a foolish optimism.
"From an industry perspective I would say that newspapering needs more
leadership than ever. And we need to try a whole bunch of different things
to see if we can find something that works. There is a strong conservative
element that attacks every new approach, but we must do something. Because,
clearly, what we’ve always done isn’t working nearly as well as it used
to."
Zeeck, executive editor of The News Tribune in Tacoma, Wash., is
co-chair of The American Editor Committee.