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Page Location: Home » Archives » Publications » 1998 » Leveraging Newspaper Assets
Weaknesses of Newspapers

Published: October 13, 1998
Last Updated: January 12, 2000
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Newspapers' primary weaknesses center less on failure to deliver quality content than on inherent limitations of the medium or audience dissatisfaction with the "experience". The most notable weaknesses for newspapers are: credibility, "connecting" with readers, being engaging, providing depth of coverage, providing positive news.

Credibility

Credibility is the largest single weakness for all media including newspapers. Interestingly enough, magazines have a slight edge in this area and television is weakest.

Newspapers should strive to leverage some of the natural potential strengths of print media to help build the reputation for fairness and accuracy.

IMPORTANCE AND RATING FOR CREDIBILITY
 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/ 
VERY IMPORTANT
NEWSPAPERS
TV
RADIO
MAGAZINES
 
%
%
%
%
%
CREDIBILITY (AVERAGE) 
75
53
46
55
58
IS ACCURATE 
79
56
50
57
61
IS BELIEVABLE 
73
57
47
56
59
IS FAIR
72
47
41
51
54

Engaging the Audience

A second important weakness for the newspaper industry is relatively weak performance on reader engagement. Television, radio and magazines all score higher on reader engagement. Interestingly, magazines enjoy a lead by a narrow margin. The high scores of magazines suggests that print can indeed have a powerful pull on readers.

INTEREST AND RATINGS FOR ENGAGING THE AUDIENCE

 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/VERY
IMPORTANT
NEWSPAPERS
TV
 RADIO
MAGAZINES
 
%
%
%
%
%
ENGAGING THE AUDIENCE (AVERAGE) 
74
59
67
66
70
INTERESTING 
76
61
70
67
71
HOLDS YOUR ATTENTION 
72
57
63
65
69

Depth/Seriousness of Purpose

None of the media match audience expectations for depth or seriousness of purpose. Magazines have a slight edge over newspapers in this area, which in turn have an edge over broadcast. Here again the leadership position of magazines suggests that newspapers should be able to capitalize on the advantages inherent in a print medium and develop a stronger reputation for depth and seriousness of purpose.

IMPORTANCE AND RATINGS FOR DEPTH/SERIOUSNESS OF PURPOSE

 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/VERY IMPORTANT
NEWSPAPERS
TV
RADIO
MAGAZINES
 
%
%
%
%
%
DEPTH (AVERAGE) 
71
57
53
49
63
MAKES YOU THINK 
77
63
59
55
64
HELPS YOU TO REALLY UNDERSTAND THE THINGS THAT IT DISCUSSES 
75
60
61
52
69
FOCUSES ON WHAT IS IMPORTANT 
74
61
52
56
62
PROVIDES DEPTH 
67
56
48
41
63
LOOKS FOR SOLUTIONS, NOT JUST PROBLEMS 
63
43
43
42
55

Non-Local News Content

Apart from local news, newspapers fall somewhat short of audience expectations for news content, particularly for weather coverage and investigative reporting. Television and radio have an enormous lead for weather coverage. Television also has the lead for world and national news.

INTEREST AND RATINGS FOR NON-LOCAL NEWS CONTENT

 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/
VERY
IMPORTANT
NEWSPAPERS
 TV
 RADIO
MAGAZINES
 
%
%
%
%
%
NON-LOCAL NEWS CONTENT (AVERAGE) 
63
59
62
51
50
WEATHER
77
61
86
75
NA
INVESTIGATION OF IMPORTANT ISSUES 
72
60
62
44
53
WORLD AND NATIONAL NEWS 
71
64
72
55
62
STATE NEWS 
63
67
59
48
35
ENVIRONMENTAL NEWS 
57
49
47
35
48
OPINION AND ANALYSIS 
40
54
47
47
53

Television also enjoys an enormous advantage for being most relied upon for weather and world and national news.

Business/Finance-Related

Newspapers have an edge here, but their position is precarious. Newspapers generally meet expectations for these topics, with the important exception of science and technology, where they lag behind what the public wants. Overall, newspapers are rated much better than radio. But there is only a modest lead against TV and magazines and most of this is driven by newspapers' strong ratings for local business coverage. So:

  • For science and technology, newspapers fall behind TV and magazines. The same is true for national business news.
  • For personal finance/investing, newspapers tie magazines.


INTEREST AND RATINGS FOR BUSINESS/FINANCE

 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/ 
VERY 
IMPORTANT
NEWSPAPERS
TV
RADIO
MAGAZINES
 
%
%
%
%
%
BUSINESS/FINANCE-RELATED (AVERAGE)
48
52
47
36
49
SCIENCE AND TECHNOLOGY 
55
41
52
28
61
LOCAL BUSINESS NEWS 
49
61
42
39
28
PERSONAL FINANCE AND INVESTING 
45
48
35
31
50
NATIONAL BUSINESS NEWS 
42
56
59
44
56

"Connecting" With The Audience

Americans place less importance on a personal connection with the media than on many other attributes. Nevertheless, it is interesting to note that television is much more likely to spark emotions, stir the imagination, and surprise its audience.

IMPORTANCE AND RATINGS FOR "CONNECTING" WITH THE AUDIENCE

 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/ 
VERY 
IMPORTANT
NEWSPAPERS
TV
RADIO
MAGA-ZINES
 
%
%
%
%
%
"CONNECTING" WITH AUDIENCE (AVERAGE) 
47
43
48
48
49
CARES ABOUT PEOPLE LIKE YOU 
60
44
41
48
48
STIRS YOUR IMAGINATION 
52
45
53
50
57
SPARKS YOUR EMOTIONS 
44
47
60
52
49
REFLECTS YOUR PERSONAL BELIEFS AND VALUES 
41
38
34
42
46
SURPRISES YOU 
36
41
52
48
47

Indeed, newspapers generally fall behind all other major media, even the print medium of magazines.

Enjoyable and Relaxing

In addition to being less likely to have established a personal "connection" with its readers, newspapers are less likely to be seen as relaxing or enjoyable and entertaining. Once again the results suggest that print media are not the problem, for magazines perform quite well.

IMPORTANCE AND RATINGS FOR ENJOYABLE AND RELAXING
 
RATED EXCELLENT/VERY GOOD
 
EXTREMELY/
VERY 
IMPORTANT
NEWSPAPERS
 TV
 RADIO
MAGAZINES
 
%
%
%
%
%
ENJOYABLE (AVERAGE) 
49
54
64
70
70
IS ENJOYABLE AND ENTERTAINING 
58
53
68
71
71
IS RELAXING 
40
54
60
68
68

Other Features

While newspapers do quite well on entertainment, in other feature areas this is not the case. Particularly notable is health and fitness - a subject of widespread interest but poor performance among newspapers.

 INTEREST AND RATINGS FOR OTHER FEATURES
 
RATED EXCELLENT/VERY GOOD
EXTREMELY/ 
VERY 
IMPORTANT
NEWSPAPERS
TV
RADIO
MAGAZINES
 
%
%
%
%
%
OTHER FEATURES (AVERAGE) 
41
40
41
26
52
HEALTH AND FITNESS 
53
39
49
25
60
FAITH AND RELIGION 
42
39
34
29
35
CLOTHES AND FASHION 
28
43
40
25
61

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